INTRODUCTION

A hotel is establishment providing lodging facility on a short term basis for payment. In short form it is establishment providing accommodation and meal for payment. At first hotel used to provide only basic accommodation in time past consisting only of a room table and a washstand has largely been replaced by room with new technology facilities including attach bathrooms and air conditioning or climate control. Other features found in hotel rooms are a television, a telephone, an alarm clock, furniture, and internet connectivity; snack foods and drinks with facilities for making hot drinks. The facility for guest is given according to their level of payment. In large hotels many other facilities such as a restaurant, a swimming pool, childcare, health club, and have conference hall for social function services.

FIVE STAR HOTELS IN NEPAL

Hyatt Regency Kathmandu
Hyatt Regency Kathmandu in NepalHyatt Regency Kathmandu is a luxury 5 star city resort hotel situated 10 Km from the city centre of Kathmandu, Nepal, on the road to Boudhanath Stupa - the most holy of Tibetan Buddhist shrines outside Tibet. The hotel is 4 Km from Tribhuvan International Airport and very close to the business district and shopping areas. The Boudhanath Stupa is within ten minutes walking distance from ... more


Hotel Yak and Yeti
Hotel Yak and Yeti Kathmandu in NepalHotel Yak and Yeti, is a premier five-star deluxe oasis in the heart of Kathmandu, Nepal. Modern day sophistication greets cultural heritage in the ample grounds of the 100-year-old palace and newly designed structure of the hotel. Find refuge among antique fountains, gilded temples and emerald gardens as you remain just moments away from all the shops and adventure of the ... more


Soaltee Crown Plaza
Hotel Soaltee Crowne Plaza Kathmandu, NepalSoaltee Crowne Plaza Kathmandu is considered a legendary landmark within the Kathmandu cityscape and is also the premier hotel of the Kingdom. It is spread over 11 acres of space and surrounded by manicured gardens and with views of the mountain ranges, the Soaltee Crowne Plaza offers a resort atmosphere for both business and leisure travelers. The hotel is located in the suburbs of ... more

Radisson Hotel Kathmandu
Outdoor Swimming Pool of Radisson Hotel KathmanduAn international standard hotel in a modern design, with eight floors providing dramatic views of the surrounding mountains. An international standard hotel in a modern design, with eight floors providing dramatic views of the surrounding mountains. This hotel is located in Lazimpat and is situated in the heart of the city adjacent to the Royal Palace and is just minutes away from all the ... more



Hotel Shangri-La, Kathmandu
Hotel Shangri-La, Kathmandu, NepalThe cultural richness of this society creates an intricate fabric that can be overwhelming. The perfect retreat is the charming Shangri-La Hotel. This intimate 97 room property has the warmth of welcome for which the Nepalese are renowned, plus a high degree of comfort. Each air-conditioned room offers multi channel television and music, direct dial telephone, mini-bar and pleasing modern ... more

The Malla Hotel
The Malla Hotel, Kathmandu, NepalSuperbly located between the Royal Palace and Kathmandu's fashionable tourist district, Thamel, in the heart of the city. The Malla Hotel is only a 20 minutes drive from Kathmandu's International airport. Besides excellent accommodation and Central location the Malla Hotel is Offering a well equipped business center, extensive meeting and conference facilities, a health club with the ... more


Hotel de l' Annapurna
Hotel Annapurna, Kathmandu, NepalSituated on an expanse of 5.53 acres at Durbar Marg OR King's Way, the hotel is in the vicinity of embassies, consulates, key government office, and airline office in close proximity to the city's financial district. Its unmatchable location makes it the most convenient base for both leisure and business travelers alike. Best summed up perhaps by the fact that our visitors arrive as guests ... more

The Everest Hotel
The Everest HotelThere are few places in the world that combine the best for all. The joyous climes of Nepal – the mountain kingdom, unfold a tapestry of adventure, history, nature and a culture that has its origins in the mists of time. There are few places in the world that combine the best for all. The joyous climes of Nepal – the mountain kingdom, unfold a tapestry of adventure, history, nature and ... more

Le Meridien Kathmandu
Le Meridien KathmanduLe Méridien Kathmandu, Gokarna Forest Golf Resort & Spa is located inside the serene temperate Gokarna Forest, private Royal hunting grounds of the Kings of Nepal. Situated within the city limits of Kathmandu, capital of Royal Kingdom of Nepal, this Hotel Resort, Spa and Golf Course is operated by Le Méridien, a leading global chain of luxury hotels and resorts. A winding road climbs through the ... more

The World's Best Business Hotels

Park Hyatt Tokyo - Tokyo, Japan

The inspiration and backdrop for the critically acclaimed film, Lost In Translation, Park Hyatt Tokyo is an elegant oasis of space and calm that offers spectacular views of Tokyo and the Kanto Plain all the way to Mount Fuji, from the top 14 floors of the 52-storey Shinjuku Park Tower. Conveniently located in the heart of Shinjuku, Tokyo's vibrant business and entertainment district, the hotel is approximately 90 minutes from Narita International Airport and close to Shinjuku Station, the city's major transportation hub with rail and subway access to anywhere in metropolitan Tokyo. Designed to feel more like a modern private residence than a hotel, Park Hyatt Tokyo's attention to detail extends to a range of specially commissioned works of art that are displayed throughout the hotel. The 178 rooms and suites are the most spacious hotel guest rooms in Tokyo, providing a serene retreat and an efficient private office with the latest amenities and high-tech communications. With a distinguished reputation for providing the ultimate in personal attention and services, Park Hyatt Tokyo also offers a wide range of excellent restaurants, each with a unique style, such as the dynamic New York Grill - voted #1 for the past five years in the Zagat Tokyo Survey - and the starkly beautiful Kozue, for Japanese cuisine. With extensive meeting and banquet facilities, the hotel can accommodate every type of event from small business meetings to large social gatherings. For the convenience of the business traveller in Tokyo, the hotel also has a full-service Business Centre, open 24 hours daily. Providing the ultimate cosmopolitan retreat, Club on the Park is Park Hyatt Tokyo's health and fitness sanctuary, providing luxurious spa and relaxation areas, a stunning indoor pool and an unparalleled range of state-of-the-art equipment in its gymnasium and aerobics studio with panoramic views. For the discriminating business and leisure traveller, Park Hyatt Tokyo is quite simply, one of the best hotels in the world.

STARS OF HOTEL

STARS OF HOTEL
Stars are often used as symbols for classification purposes. They are used by reviewers for ranking things such as movies, TV shows, restaurants, and hotels. One to five stars is commonly employed to categorize hotel for example.
Contents
 1. Restaurant rating
 2. Hotel rating
• 2.1 Standards of hotel classification
• 2.2 European Hotel star Union
• 2.3 World Hotel Rating
• 2.4 Hotel classifications in Britain
• 2.5 Six star hotel
• 2.6 Seven star hotel
• 2.7 Controversy
 3. Hotel stars
 4. Military rank
 5. Football stadiums
 6. Transport Safety
 7. See also
 8. Notes
 9. References
 10. External links

Hotel stars
The European Hotel stars Union has created a profiling system based on the earlier German hotel stars system that had widely influenced the hotel classifications in central Europe. The main criteria are in quality management, wellness and sleeping accommodation. In the catalogue of criteria each entry is associated with a number of points - each Hotel stars level requires a minimal sum of points besides some criteria being obligatory for the level. The minimum requirement for the Superior flag requires the same sum of points as for the next Hotel stars level which however was not awarded due to at least one obligatory requirement being left out.
Hotel star Excerpt of the catalogue of criteria

Tourist 100 % of the rooms with shower/WC or bath tub/WC - Daily room cleaning - 100 % of the rooms with colour-TV together with remote control - Table and chair - Soap or body wash - Reception service - Facsimile at the reception - Publicly available telephone for guests - Extended breakfast - Beverage offer in the hotel - Deposit possibility

Superior Tourist The Superior flag is provided when the additional service and accommodation provisions are not sufficient for the next Hotel star. The bathroom facilities are usually at the same level as for two stars hotels but built from cheaper materials. The costs for regular inspection by independent associations are waived as well.

Standard In addition to the single star (*) hotels: - Breakfast buffet - Reading light next to the bed - Bath essence or shower gel - * Bath towels - Linen shelves - Offer of sanitary products (e.g. toothbrush, toothpaste, shaving kit) - Credit Cards

Superior Standard The Superior flag is provided when the additional service and accommodation provisions are not sufficient for the next Hotel star. The Standard-Superior does usually offer the same service level as three star hotels but the interiors of the hotel are smaller and cheaper so that the three stars were not to be awarded by the inspection body. A two star superior does not require mystery gusting.

Comfort In addition to the standard star (**) hotels: - Reception opened 14 hours, accessible by phone 24 hours from inside and outside, bilingual staff (e.g. German/English) - Three piece suite at the reception, luggage service - Beverage offer in the room - Telephone in the room - Internet access in the room or in the public area - Heating facility in the bathroom, hair-dryer, cleansing tissue - Dressing mirror, place to put the luggage/suitcase - Sewing kit, shoe polish utensils, laundry and ironing service - Additional pillow and additional blanket on demand - Systematic complaint management system

Superior Comfort The Superior flag is provided when the additional service and accommodation provisions are not sufficient for the next Hotelstar. The accommodation facilities for a superior hotel need to be on a modern level and fully renovated which is checked regularly.

First Class In addition to the comfort star (***) hotels: - Reception opened 18 hours, accessible by phone 24 hours from inside and outside - Lobby with seats and beverage service - Breakfast buffet or breakfast menu card via room service - Minibar or 24 hours beverages via room service - Upholstered chair/couch with side table - Bath robe and slippers on demand - Cosmetic products (e.g. shower cap, nail file, cotton swabs), vanity mirror, tray of a large scale in the bathroom) - Internet access and internet terminal - „À la carte“-restaurant

First Class Superior The Superior flag is provided when the first class hotel has a proven high quality not only in the rooms. The superior hotels provide for additional facilities in the hotel like a sauna or a workout room. The quality is checked regularly by mystery guesting of an external inspection service.

Luxury In addition to the first class (****) hotels: - Reception opened 24 hours, multilingual staff - Doorman-service or valet parking - Concierge, page boy - Spacious reception hall with several seats and beverage service - Personalized greeting for each guest with fresh flowers or a present in the room - Minibar and food and beverage offer via room service during 24 hours - Personal care products in flacons - Internet-PC in the room - Safe in the room - Ironing service (return within 1 h), shoe polish service - Turndown service in the evening - Mystery guesting

Superior Luxury The Luxury star hotels in itself need to attain high expectations of an international guest service. The Superior Luxury star is only awarded with a system of intensive guest care. These are often member of the The Leading Hotels of the World association.

FRONT OFFICE OF HOTEL

FRONT OFFICE OF HOTEL
The front office is the never center of any hotel. It is placed where the traveler come into the hotel for the very first time. This department is very responsible for the sales of hotel accommodation through systematic method of reservation, followed by registration and assigning accommodation to guest front desk personnel play very important role in giving the first assurance to guest. Front office deals with guest relation, guest comfort and convenience.
Members of the front-office staff welcome the guests, carry their luggage, and help them register, give them their room keys and mail, answer questions about the activities in the hotel and surrounding area, and finally check them out. In fact, the only direct contact most guests have with hotel employees, other than in the restaurants, is with members of the front-office staff.
This is the most visible segment of any hotel industry which is located in the high traffic lobby area. Functions of front office department are as follows:
 Check in arriving guests.
 Deal with room reservation request.
 Prepare guest and help them to complete registration formalities.
 Receive guest and help them to complete registration formalities.
 Deal with mail, massage and paging.
 Relevant gust records should be kept.
 Handle gust complaints.
 Use telephone effectively.
 Control room keys.
 Deal with accidents and unusual events.
 Selection within front office operation.
 Front office cash counter.